Terms and Conditions
TERMS OF SALE
Please contact us with regards to payment and delivery, we will email you back with a payment option and the required delivery cost, if acceptable then please confirm this in your return email. Your acceptance on the total price brings in place the contract between us.
The prices payable for goods that you order are as set out in our website. Please contact us prior to ordering with regards to delivery costs.
DUTIES AND TAXES
Overseas orders may be subject to import duties and taxes, which are levied once a shipment reaches its destination country. We have no control over additional customs charges and as such, these charges are to be paid by the purchaser.
We make every effort to ensure colours appear as realistic as possible. However due to the constraints of digital reproduction on different web browsers, we cannot guarantee exact colour depiction. Every care is taken to ensure descriptions and measurements are accurate, however slight variations may occur. Length measurements are approximate and vary according to the size of the item.
You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you place your order. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. To cancel your contract you must notify us in writing. Either to email@example.com quoting your name and order reference
If you have received the goods after you cancel your contract then you must send the goods back to us at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must send the goods back to us as soon as possible without unpacking them. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
We reserve the right to cancel the contract between us if:
- We have insufficient stock to deliver the goods you have ordered
- We do not deliver to your area
- One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Delivery times vary on where you live.
Mainland UK deliveries are approx 21 days of receiving payment.
Of course if an item is needed in a hurry or on a specific day please contact us so we can try our best to accommodate your delivery needs.
World deliveries vary on location most world deliveries can be air freight approx 21 days from payment or shipped by sea 8-14 weeks of payment, world prices vary greatly do to size and location please email us for a more precise quote.
There are various delivery options available or you can collect the item from our warehouse if preferred. You will have the option to select at point of order. If in the opinion of EU Vintage the wrong delivery option has been specified ie. Mainland UK for an address in Northern Italy then we will contact you and delay the order until the correct delivery option has been agreed and revised payment processed. Please email us if you require assistance. We will deliver your order to the delivery address given at the time you place your order. Delivery will be made as soon as possible after your order is accepted dependant on the lead time of the product as specified in the pricing area of the product. You will be notified when the goods come into stock for goods that are ordered and on despatch for stock items. You will become the owner of the goods you have ordered when they have been delivered to you provided full payment has been received. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
A summary of EU Vintage delivery options are as follows:
Collection from EU Vintage warehouse
Please select this option if you would like to collect from our warehouse. Storage charges may be applicable 20 days after notification if goods are not collected. Storage charges; Goods will be held free of charge for a maximum of 20 days at our warehouse. After that period the customer will be invoiced for warehousing at a rate not less that 5% per month based upon the invoice value with a minimum storage charge of £30.00 per month chargeable.
For overseas delivery charges that are not on the delivery cost schedule please email us with the delivery address and the items you wish to order and we will provide a quotation.
Delivery and transport: Delivery dates acknowledged by EU Vintage are non-binding estimates only, based upon the best available information concerning manufacturers lead times and transportation schedules. Therefore orders may be shipped on the estimated date, prior to the estimated date with the buyers" approval or after the estimated date (after notification to the buyer). Estimated delivery dates will be considered as accepted by the buyer unless disagreement is notified to the Company in writing within seven days of order placement. Special delivery conditions requested by the buyer should be given in writing at the time of order placement and will be considered by the Company and if necessary conditions and charges may change accordingly. From delivery or placement into storage all risks for the goods pass to the buyer.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
This website and its content is copyright of EU Vintage - © EU Vintage 2010 All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non-commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
If the goods we deliver are not what you ordered, are damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us of the problem in writing within 7 working days of the delivery of the goods in question.
If you notify a problem to us under this condition, our only obligation will be, at your option:
• To make good any shortage or non-delivery
• To replace or repair any goods that are damaged or defective
• To refund to you the amount paid by you for the goods in question
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Notwithstanding the foregoing, nothing in these Terms & Conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
RETURNS & EXCHANGE POLICY
As all items are used and sometimes more than 80 years old, some evidence of usage can not to be avoided, any large marks or damage will be within the description of the item.
PLEASE ONLY ORDER IF YOU ARE SURE THAT THE ITEM IS RIGHT FOR YOUR NEEDS AS YOU WILL NOT BE ABLE TO CHANGE THE ORDER AFTER THE ITEM HAS BEEN ENTERED INTO PRODUCTION OR BECAUSE IT IS DIFFERENT TO WHAT YOU EXPECTED FOLLOWING DELIVERY UNLESS WE HAVE NOT SUPPLIED THE CORRECT ITEM OR SPECIFICATION AS PER THE ORDER CONFIRMATION. ALSO BE CAREFUL TO CHECK ACCESS TO YOUR PROPERTY AS DELIVERY IS ON THE BASIS THAT YOU HAVE CHECKED THE DIMENSIONS OF THE ITEM AND THAT IT FITS THROUGH ALL DOORWAYS, STAIRWELLS AND WITHIN THE AREA OF INTENDED USE.
PRODUCTS NEED TO BE RETURNED WITHIN 14 days
The product you return must be in unused condition with all the original packaging and product tags still attached. New and unused means that there are no marks on the item or any wear on the tags. We will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. All accurately returned products will be credited to the original purchaser’s credit or debit card excluding delivery costs.